After your returns are prepared, everything is explained in detail. Joel is very easy to work with. If you are an individual whose returns are a little more complicated than the average person, I would strongly suggest Smart Services. It is an investment worth the money. You will also have the peace of mind using a firm which knows the tax laws and that any dealings with the IRS should always be taken seriously.
Everyone at California Tax is professional, competent, honest, and pleasant to work with. They explain everything very well and respond timely to calls and e-mails.